Shipping Policy

Thank you for choosing utires.shop. We are committed to providing you with a seamless and efficient shopping experience. This Shipping Policy outlines important information about the shipping process, delivery times, and related details. If you have any further questions or need assistance, please don’t hesitate to contact our customer support team.

Processing Time:

Processing Time: Made To Order. Order verification, tailoring, quality check, and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer processes the orders, which takes an additional 15 – 20 business days mon-fri.
Shipping Time: This refers to the time it takes for items to be shipped from our warehouse to the destination. US orders are shipped by E-packet, a US Postal Service product, and usually take about 15 – 20 business days to deliver mon-fri.

Shipping Methods:

We partner with trusted shipping carriers to ensure reliable and timely delivery of your orders. The available shipping methods and carriers may vary depending on your location and the size of the item(s) purchased.

Shipping Destinations:

We offer shipping to the USA. If you reside outside of these locations, please contact our customer support team for assistance. Additional customs duties, taxes, or fees may apply for international shipments, and these charges are the responsibility of the customer.

Shipping Schedule:

Our shipping operations are active from Monday to Friday. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Costs:

Shipping costs are calculated based on various factors, including the destination, weight, and dimensions of the package. The shipping cost is $6.99.

Estimated Delivery Times:

Estimated delivery times vary depending on the shipping destination and the shipping method chosen. Once your order has been processed and shipped, you can expect delivery within 15 to 20 business days (Monday to Friday). Please note that delivery times are approximate and may be affected by unforeseen circumstances or events beyond our control, such as natural disasters or customs delays. We cannot guarantee specific delivery dates but strive to provide the best estimate based on the information available to us.

Order Tracking:

To track your order, simply click on the tracking link provided in the shipping confirmation email or visit the carrier’s website. Enter the tracking number to view the real-time status and location of your package. Please allow a short period for the tracking information to be updated after receiving the shipping confirmation email.

Order Modifications and Address Changes:

We understand that changes to orders or shipping addresses may be necessary. If you need to modify your order or shipping address, please contact our customer support team as soon as possible. While we cannot guarantee that changes can be made once an order is placed, we will do our best to assist you.

Undeliverable Packages:

In the event that a package is deemed undeliverable due to an incorrect or incomplete shipping address provided by the customer, refusal of the package, or other reasons beyond our control, the customer will be responsible for any additional shipping charges incurred for re-shipment or package retrieval.

Lost or Damaged Packages:

We take utmost care to ensure that your order arrives in perfect condition. In the rare event that a package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and arrange a replacement or refund as appropriate.

Please note that utires.shop reserves the right to update or modify this Shipping Policy at any time without prior notice. We encourage you to review this page periodically for any updates.

Contact Information:

Phone number: +1 205-779-0940 (Mon-Fri: 8:00 am – 5:00 pm)
Address: 4324 Sunbelt Dr, Addison, TX 75001, USA
Email: [email protected]